Customer using the ERUS app

Platform overview

How ERUS delivers trusted services in minutes

ERUS is the all-in-one app for services, rides, deliveries, across South Africa. See how the platform matches you with certified professionals and keeps every job on track.

Trusted by households and businesses

  • Instant matching with verified professionals
  • Real-time tracking and chat inside the app
  • Secure payments and automated receipts
  • Managed by a dedicated success team

Your journey with ERUS

Understand each step from booking to completion

Share what you need

Choose a service category, add details, set your preferred time, and confirm your location for accurate pricing.

Pay securely

Approve the completed job, rate your experience, and pay using secure digital options or your ERUS wallet.

Match with verified pros

ERUS instantly alerts trusted professionals, reviews ratings, and confirms the best match based on availability.

Track every step

Stay updated with real-time status, chat with your worker, and manage everything within the ERUS app.

Why customers choose ERUS

Every feature is designed to keep you in control. From transparent pricing to dedicated support teams, ERUS makes high-quality services easy to manage.

ERUS dashboard interface
  • professionals vetted
    18k+

    Verified professionals

    Every worker completes background checks, skill verification, and ongoing performance reviews for peace of mind.

  • jobs quoted instantly
    92%

    Transparent pricing

    See the full price before you confirm, with no hidden fees. Rates adapt to service type, location, and schedule.

  • average support response
    <5m

    Live support

    Chat with support in-app, get safety check-ins, and receive help with onboarding, bookings, or payments 24/7.

Ready to see ERUS in action?

Download the ERUS app to request a service, or talk to our team about tailored workflows for your business. Trusted professionals are one tap away.

Android available now. iOS launch coming soon.

Frequently asked questions

How quickly can I get matched with a professional?

Most bookings receive a confirmed professional within minutes. Urgent requests are prioritized and flagged for nearby workers right away.

What safety measures does ERUS have in place?

All professionals undergo identity checks, skills assessments, and continuous ratings monitoring. Every job includes live tracking and optional safety check-ins.

How do cancellations or reschedules work?

You can reschedule or cancel within the ERUS app. Policies differ by service type, and the app shows any applicable fees before you confirm changes.

Can businesses use ERUS for multiple locations?

Yes. ERUS offers team dashboards, consolidated billing, and role-based access so operations teams can manage multiple sites with ease.